Sid M Vuo

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Verified Reviewer
| map-marker Ducor, California

Plastic bottle not durable enough.

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Ive noticed there 16.9 plastic drinking bottles have less plastic since 2022 which has affected the bottle not being able to stand by itself due to the thin plastic. Also when you purchase by the case they have a chance to break which has happen to me! The water has a great taste as always, but the bottle itself needs a definite upgrade.
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Ecinue F

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Verified Reviewer

Bottle issue

Aquafina - Bottle issue
The bottle doesn't even stand up. I know you guys know this already but this is awful. Please fix the problem or you will lose customers including me.
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Pros:
  • Water is good
Cons:
  • Bottling problem

Preferred solution: Correct the problem

User's recommendation: Stop buying if problem isn't corrected

Kristina E Rnj

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Verified Reviewer

Taste horribel

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Aquafina - Taste horribel
Ive always bought this brand lastnight bought a case and it tastes horrible! Waste of money we even tried a different bottle also has a weird taste to it. Exp date Oct 20 2025 0628AS101934 is the number under the exp date.
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Cons:
  • Tastes awful

Preferred solution: Would like for the product to be checked

User's recommendation: Would not recommend

Amanda A Dcs

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Verified Reviewer

Issue with bottled water

Aquafina - Issue with bottled water
I purchased a 24 pack of water last week. Yesterday, when getting to the the middle of the pack, i found 5 of the bottles only 1/3 full. They appear to be fully sealed. I do not have my receipt as i purchased it at a dollar general store and didnt think i would need to keep a receipt for water. I have kept the bottles and can send photos if needed.
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Preferred solution: Full refund

Deeyana P

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Verified Reviewer

Something in the water

Aquafina - Something in the water
I just got a case of water from Albertsons at Fort Worth and there was some type of stuff in the water. Looks like plastic but Im not sure I do have a picture of it
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Victor C Atg

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Verified Reviewer

Bottles wont open

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So we recently switched from Dasani to Aquafina. And let me tell you something's definitely wrong with this lot because you cannot get the Caps off of every other bottle it just twists and twists and twists literally have to cut the top off just to drink the water and I've never had this problem drinking any other sodas water or bottled anything it's just kind of upsetting
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Pros:
  • Taste good
  • Good price
Cons:
  • Flimsy bottles
  • Caps that are stuck on

Preferred solution: A replacement voucher for another case of Aquafina water.

Alena Y Rmh

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Verified Reviewer

Aquafina water with white cap tastes bad

The water with white cap tastes HORRIBLE! Why is it the same price as the one with the blue cap?? A lot of my doordashers get confused and even though the pictures shows blue cap I always get the one with the white cap. Please STOP producing one with the white cap and if not, then at least change the price.
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Loss:
$50

Preferred solution: Stop selling the water with white cap and charging the same as the one with the blue cap

Jeff K Bhe

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Verified Reviewer

Bulging bottle bottom

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Please fix the bottom of the bottles so they can stand up and not fall over. The bottles are not flat on the bottom.
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Pros:
  • Great tasting water

Preferred solution: Fox the bottles

Anonymous
map-marker Kokomo, Indiana

Caps are not cut!

Damn bottle lids are not cut! Cant open without water leaking everywhere! Bought several cases and lids not cut enough to open!
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Anonymous
map-marker Fort Smith, Arkansas

When opening the bottle, which in itself is very hard and you lose half the water just getting it open there is alot of collateral damage. Wont be vuying this again

All bottles are hard to open. Who ever designed the bottles was not very bright or just didnt care.buy bu
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User's recommendation: Buy a different brand

Brianna B Sfs

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Verified Reviewer
| map-marker Miami, Florida

Aquafina Water Taste is not right

I purchased a case of Aquafina Water on 12/15. The water had an awful metallic taste and smell. Ive tried to drink numerous bottles to see if thats really what Im tasting and its been every bottle (tried 2). My mother also felt sick to her stomach and a headache formed after taking sips of the water. She also stated a strange smell. Please look into this.
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User's recommendation: Report and buy other water for now

Tammy T Cqj

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Verified Reviewer

Bad water

Dear sirs, i purchased approx.1 week prior to this date 2 cases of aquafina water from a local dollar general in cash which was my mistake after...my husband ingesting the product a very sour, moldy, really bad taste in general . thinking it was maybe his tastebuds after several try's and also i gave my inside dog this water in his water bowl and my dog getting very upset stomach, he ask me to to smell the water which smelled like mold or just stagnant water, i thought well maybe it was just the plastic that it was bottled in...

But after tasting it, it was like drinking a nasty ,moldy sour water..i had to throw up afterwards .

So your water is bad in this batch evidently and not only made my husband sick at his stomach but also my pet...I seriously think you need to do some inspecting and see what the problem is.. But after being a customer for as long as i can remember and purchasing approx 6 cases per month for our small office of employees plus home use I will no longer be one of your customers and I going to let my friends and family know about my issues with it .I think you have a serious issue with either the storage from your warehouse or the stores that it is sold to.

But just smelling the outside of the plastic bottle literally makes you sick...I would like a response on this matter and hopefully some type of reimbursement but more than anything I hope you research and find the problem even if it is only a few cases...

I would like a response to this matter in a timely manner, if i don't receive one i will go to social media with this issue and i also still have approx. 3/4 case of this water left and each bottle smells like it but i am not going to open and taste each one

Thanking you In Advance

Tammy Turner

tammyhturner@***.com

423-280-**** cell please text

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Loss:
$15
Pros:
  • I thought good quality and better tasting water than others
Cons:
  • Little expensive and bottle are cheaply made

Preferred solution: first to know what the issue is with the water or bottling, and could it just be an isolated thing in our stores in our area

1 comment
Guest

I had identical experience in our home just other day. Got sick to stomach an after sour taste so bad.

Taste like plastic.

Had 3 cases we taking back to get our money back. Saying its Pepsi plastic bottles an new added process levels being done in bottling water

Deb T Oie

Bottle won’t stand and too flimsy to open top

The bottles are ridiculously cheap. They are so flimsy that when I went to open it, the bottle collapsed and twisted but the lid didnt budge. Water gushed out around the unopened lid. I tried multiple bottles in the case with the same result. The bottles wont even stand up. I had to lay them down in the refrigerator. The water was good once I was able to open it but I had to pour it in a glass to drink. I wont buy this water again.
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Pros:
  • Good tasting water
Cons:
  • Poor value
  • Flimsy bottles

Preferred solution: Not looking for anything

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Lexi Grj

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Verified Reviewer
| map-marker Mckinney, Texas

Blob of something found in bottle of water

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Aquafina - Blob of something found in bottle of water
Very scared and highly concerned about a big black blob that came out of a bottle of water. At first , I thought it was a parasite of some sort. Anxious about my health now, after having drunk some of the water. I later happened to be pouring it out into a container and it fell out of the bottle!
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User's recommendation: Dont buy Aquafina. ... Apparently quality control is not performing their job.

Donna N Hld

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Verified Reviewer
| map-marker Murrieta, California

Complaint

I have been buying Aquafina bottled water for years lately within the last few months the water bottles Do not stand up, they fall over, and the last 2 cases I bought, the tops were not on secure the Water would leak out the top when tipped upside down prior to even opening the bottle for the first time.
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Julie R Yks

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Bottle quality

What in the world have you done with the Aquafina bottles? They are paper thin, won't stand up. They are the quality of the no name waters. Still you charge thru the nose for my favorite bottled water.
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